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Innovators: San Francisco Symphony
SoundBox in San Francisco is introducing a new audience to classical music. SoundBox in San Francisco was developed to draw a new audience to the symphony and, through trial and error, the San...
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Tessitura Roving Box Office Releaed
Tessitura Roving Box Office tablets take the sales to the people. Tessitura Roving Box Office (TRBO) was developed to solve a certain problem, long ticket lines at admissions-based attractions....
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Great Technology. Good Food. Easy Access.
Iconic twin towers are a signature feature of the Oregon Convention Center. Scott Cruickshank, executive director, Oregon Convention Center, Portland, feels there is really only one reason why that...
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Talking Points
Taki Pappas Dir. of Programming — Concerts & Comedy Durham (N.C.) Performing Arts Center HOMETOWN: Los Angeles UNIVERSITY: A bit at USC, a little Pierce College, a little California State...
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Lighting Up the Portland Sky Responsibly
Operators at the Oregon Convention Center, Portland, are very proactive in making their building green. Those efforts also may soon light up the building in colors such as blue, green and red. The...
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Hyatt Hotel will Boost Oregon Convention Business
An adjacent convention hotel is the missing piece in the puzzle for OCC. As successful as the Oregon Convention Center, Portland, has been over the past 25 years, city and convention center officials...
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Southern Destinations
Outdoor concerts at Peace Center, Greenville, S.C. With the majority of North and South Carolina and Georgia venues situated by more than one big city, it’s no surprise that these regions have become...
View ArticleFlagged for Change
One of the most monumental moments in South Carolina history was the removal of the Confederate flag from the statehouse grounds last July. It was taken down just three weeks after the slaying of nine...
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Building Excitement
Rendering of the Atlanta Braves new SunTrust Park, which is a destination and lifestyle development, opening in 2017. Two new stadiums currently being constructed in Atlanta, both due to open in 2017,...
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Loyalty Distinguishes Rogers Arena
Rogers Arena is home ice to the NHL's Vancouver Canucks. The allure of a venue is not intended solely for fans. Because of the vast amount of hours required working events, a venue is quite literally a...
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Great Chef, Great Food, Great Business
The way to a fan’s heart is through his stomach. Well, that is not exactly the saying, but for those responsible for food and beverage at venues they know it might as well be gospel. It is certainly...
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Fans Focus on Sustainability
Rogers Arena's zero-waste initiative strives for a 90 percent diversion from landfill by 2016. Al Hutchings has been a part of Rogers Arena since the original construction on the building, initially...
View ArticleAsk Russ
What do public assembly facility operations professionals need to know about “Vampire Loads”? Vampire loads, also known as “Phantom Loads” or “Plug-Loads,” are coming to the attention of facility...
View ArticleData Replaces Gut
REPORTING FROM ATLANTA — Technology is an important factor to consider when opening or reopening a facility. Building automation systems, facility management systems, ticketing, Wi-Fi and security are...
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OnTour Rollout Hits Some Speed Bumps
Bands like Underoath have taken to social media to complain about Ticketmaster's new fan club ticket rules. There’s nothing more frustrating than trying to reboot a part of your business only to find...
View ArticleLetter from Jena Hoffman
The 37th Annual Conference & Exhibition, Strong Leaders Create Magical Results! will be held at the Disneyland Hotel in Anaheim, Calif., Jan. 20-22, 2016. This premier event for entertainment...
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Ticketing Teams up with Streaming
The hot news in ticketing is still Pandora’s $450-million acquisition of San Francisco-based Ticketfly (as reported in VT Pulse Oct. 7). Ticketfly provides ticketing and marketing services for over...
View ArticleLive Streaming Has Global Audience
REPORTING FROM ORLANDO — Jazz at Lincoln Center has been live streaming its concerts for a little over three years and anecdotal evidence shows it’s helping grow the audience for jazz by giving it...
View ArticleInnovation and Ingenuity Mark Silver Spoon Award Winners
Take me out to the ball game. Take me out with the crowd. Buy me some peanuts and Cracker Jack Chicken & Waffles. Sounds right. That’s today’s ballpark food scene. For that matter, all types of...
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Hole Court Advantage
Savor focused locally for food services at Baxter Arena. When the University of Nebraska Omaha’s Baxter Arena opens its doors, the venue’s staff and partners hope that the athletes, students and guests...
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